Terms and Conditions

About the website

thowlgames.com is operated by Thowl Private Limited, Delhi, India. By using the website or placing an order, you agree to these terms and the policies linked from the website.

Products and information

We aim to describe products accurately. Colours, packaging and minor handmade variations may differ from photographs without changing the essential product. Age information is guidance and does not replace adult judgement or supervision appropriate to the child and activity.

Prices, GST and delivery

Website prices are shown in Indian rupees, include GST and include standard delivery within India unless clearly stated otherwise. School, institutional or specially negotiated quotations may have separate written terms.

Orders and acceptance

An order confirmation acknowledges receipt; it does not require us to accept an order affected by an obvious pricing or technical error, suspected fraud, unavailable stock or an undeliverable address. If payment was taken for an order we cannot accept, the amount will be returned through the original payment method.

Payment

Use only the payment options displayed at checkout or an official written payment link issued by Thowl Private Limited. Never send card details, passwords or OTPs by email or contact form.

Intellectual property

Thowl Games names, product concepts, text, artwork, rules, photographs, logos and website content are protected by applicable rights. Website content may not be copied, republished, manufactured, sold or commercially exploited without written permission.

Acceptable use

You must not misuse the website, attempt unauthorised access, upload malicious material, interfere with checkout, scrape content at unreasonable scale or use the service for unlawful activity.

Liability

To the extent permitted by law, we are not responsible for indirect loss or events outside our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

Contact and governing law

Thowl Private Limited
Registered Office: C-67, Third Floor, Ganesh Nagar, Pandav Nagar Complex, Delhi – 110092, India
GSTIN: 07AAICT0717C1ZP
CIN: U52590DL2020PTC369286
Customer care (calls & WhatsApp): +91 98996 71771
Order support: orders@thowlgames.com
Customer care: support@thowlgames.com

These terms are governed by applicable Indian law, subject to mandatory consumer protections and the jurisdiction of competent courts.